Privacy Policy

Playful Seasons and Coachmind Consulting Ltd are committed to protecting your privacy. This policy outlines the information we collect and how we use it.

Information we collect:

  • Your name and email address when you subscribe.

  • Payment details when you purchase (processed securely by Stripe; card details are never stored by us).

  • Course access data through Teachery.

  • Email engagement data through MailerLite (opens, clicks).

How we use your information:

  • To deliver emails, course materials and seasonal programmes.

  • To manage your subscription preferences.

  • To improve our content and user experience.

  • To meet legal and financial obligations.

Legal basis for processing:

  • Contractual necessity (course delivery).

  • Legitimate interests (service improvement).

  • Consent (email marketing where opt-in is required).

Sharing:
Your data is shared only with trusted service providers (MailerLite, Stripe, Teachery) who operate under GDPR-compliant agreements. We do not sell your personal data.

We do not store your full payment card details as your payment is processed by our trusted third-party payment processor via a secure encrypted link.

Your rights:
You may request access, correction or deletion of your data, or withdraw consent for marketing, by emailing hello@playfulseasons.com.

Data retention:
We retain essential purchase information for as long as required by UK tax law.